Reference

How 222bt Handles Your Personal Information

When you open an account with us and use local payment methods like bKash, Nagad, or Rocket, you share certain personal details — and you have every right to know exactly how we handle them.

Account data protectionbKash, Nagad, Rocket payment dataYour right to access recordsClear retention policyContact path for data requests

Explore the Lobby Read FAQ

What Information We Hold and Why

222bt Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when creating your account — your name, email address, phone number, and the payment method details you link, whether that is a bKash wallet number, a Nagad account, or a Rocket mobile number. We also collect activity data: login timestamps,

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device type, and the pages you navigate inside the lobby. This helps us verify your identity, process withdrawals accurately, and flag unusual account behaviour before it causes harm. We do not sell your personal information to third parties. When you make a deposit through bKash, Nagad,
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or Rocket, the transaction reference is stored against your account for reconciliation and dispute resolution — not for marketing profiling. Cookies and session data let the platform remember your preferences across visits so you do not have to re-enter settings each time. If you contact our
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support channel, that conversation is also logged so any follow-up agent can see the full history. Data is stored on servers with SSL encryption. The scope of our data processing depends on the jurisdiction you are accessing from, and your rights under local law apply in
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full.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT DATA

Security, Cookies, Retention and Your Account Rights

Your data is not static — we review what we hold, how long we hold it, and whether we still need it. Here is how each part of that process works in practice.

Account Security and Verification

Every login triggers an OTP check to your registered phone number. This means even if someone else knows your password, they cannot access your account data without your device.

Cookie Use and Your Choices

We use session cookies to keep you logged in and functional cookies to remember lobby preferences. You can clear cookies from your browser or mobile app settings at any time.

Data Retention Windows

Account and transaction records, including bKash, Nagad and Rocket payment logs, are retained for as long as required by applicable regulations in your jurisdiction. After that window closes, data is deleted.

Right to Access and Correction

You can request a full export of the personal data we hold on your account. If any detail is wrong — name, phone number, linked wallet — submit a correction request through live chat or email.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is being used, our support team is here to help. You can reach us through live chat inside your account, by email at our listed support address, or through the contact form in the account settings panel. We aim to respond to all privacy-related requests within the timeframe required by the rules that apply to your region. Have your account details ready so we can verify your identity before actioning any data request.

Live Chat Open the chat icon from inside your logged-in account. Our agents can take privacy requests directly and escalate to the data team when needed.

Email Support Send your data request to our support email address listed in the account help section. Include your registered phone number for faster identity verification.

Account Contact Form Go to account settings, then select Contact Us. Fill in the privacy request form and we will confirm receipt and next steps by return message.

Common Questions About Your Data at 222bt

These are the questions we hear most often about how personal information is handled. If yours is not here, reach out through live chat or the account contact form.

We do not sell or share your bKash, Nagad, or Rocket account details with third parties for marketing. Payment data is used only for transaction processing and dispute resolution on your account.

Log in, go to account settings, and use the Contact Us form to submit a data access request. We will verify your identity and send your data export within the timeframe applicable to your region.

Yes. Submit a deletion request through live chat or email. Some records may be retained for a legally required period under the rules that apply in your jurisdiction before full deletion is completed.

Inactive accounts are flagged after an extended period. We may contact your registered phone number or email before any action is taken. Retention follows the rules that apply in your eligible region.

Rocket transaction references are stored in your account record only. They are not shared with advertisers or third-party analytics providers. Access is restricted to account verification and support staff.

Functional cookies remember your account preferences and keep your session active. They do not track your activity on other sites. You can remove them from your browser or mobile settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Info222Bt Banking InfoTerms & Conditions

How 222bt Handles Your Personal Information

Security, Cookies, Retention and Your Account Rights

Account Security and Verification

Cookie Use and Your Choices

Data Retention Windows

Right to Access and Correction

How to Reach Us About Your Data

Common Questions About Your Data at 222bt

01 Does 222bt share my bKash or Nagad details with other companies?

02 How do I request a copy of all the data you hold about me?

03 Can I ask you to delete my account and all related data?

04 What happens to my data if I have not logged in for a long time?

05 Are my transactions through Rocket visible to anyone outside 222bt?

06 How do cookies on the 222bt site affect my privacy?

Privacy Policy

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